Frustrating ‘cash only’ shops and restaurants could soon to be a thing of the past according to coffee shop owner Ross Brown. This year he’s made the brave decision to go cash-free – and he says customers have never been happier
“I’m sorry sir, we don’t take cash.” While we’re all familiar with places refusing cards, not having contactless or having to take a trip to the nearest ATM to pay – one coffee shop has taken the exact opposite route.
Browns of Brockley, an independent café in east-London has become the UK’s latest small business to go completely cashless – its owner says the decision has actually boosted his profits and seen more customers come through the doors too.
Its founder, Ross Brown cut ties with cash back in January after a trip to Sweden last year, where he discovered cash is almost obsolete.
“While I was away we visited a number of chains, pop-up restaurants, and other places that might require cash payment in the UK, but we didn’t need to handle cash in any of them in Sweden – I didn’t withdraw money once.”…